Develop sound board governance, create empowering documentation and policies, recruit new board members, build productive committees, and help your organization’s board to operate effectively and efficiently.
Situate a brand in the context of its past, present, and future to understand if your organization’s brand expression and identity are working as well as it could be for you to keep and engage new customers.
Make sure your budget is the most capable and powerful tool it can be to meet your organization's financial objectives through cost savings, prioritization, and strategies to increase revenue.
Faced with volatile, uncertain, complex, and ambiguous challenges, build your organization’s business model to be agile and resilient in our dynamic times.
Certification and Training
Train your customers to leverage the benefits of your products and services and invest in upskilling your team and partners to act as good agents and stewards on behalf of your organization to make it thrive.
Enhance and improve the relationship between your organization and your customers as they interact across touchpoints.
Foresight and Futurism
Prepare for the future with foresight and trend forecasting, keeping you prepared, ready, and working towards what’s next for your business.
Marketing and Communications
Reach the customers you want, provide measurable impact, prioritize communication channels, and identify new opportunities to reach communities you want to engage.
Listen to the heartbeat of your organization by examining its mission, vision, values, metrics, leadership, history, and culture to understand the core characteristics of the organization to empower it through a process of change management and growth.
Leverage partnership networks to extend the impact, reach, and scalability of your organization's products and services. Neal will guide you to the content, community, and commercial entities that can empower your organization to do more beyond its platforms and resources.
Make your pricing structure attractive to customers, aligned with your business objectives, and situated within the context of contemporary commerce.
Products, Services, and Revenue
Identify, align, and develop a matrix of products and services that drive revenue and satisfy your customers.
Develop articles, frequently asked questions, help desks, knowledge bases, support centers, training materials, and more to make engaging your organization easy, clear, and transparent.
Examine how well your organization is prepared to identify and mitigate potential risks at a high and strategic level.
Staffing and Team
Review job descriptions, resource utilization, task delegation, and team dynamics to create an optimal organizational structure to meet business objectives.
Applications, Systems, and Workflows
Carry out detailed assessments and take action on the next steps on applications, systems, and workflows across your organization.
Applied Artificial Intelligence
Take advantage of the opportunities to enhance your applications, increase accuracy, and improve productivity, by applying artificial intelligence in the real-world business solutions of your organization.
Build a culture of data-informed business decisions by implementing and integrating data and analytics across your applications, processes, and workflows.
Content, Data, and Media Asset Management
Evaluate and build complex integrated solutions for content, data, and media asset management at the scale of millions of assets in various formats.
Create, design, and deploy digital-first publications that reach your target audiences and can be scaled and shared for your engagement and revenue goals.
Licensing and Rights Management
Identify licensing and rights management considerations in various media and formats to support your organization, rights managers, and legal counsel.
Organize and equip your business to join the metaverse, an engaging and connected virtual space, to facilitate customer interaction and business-to-business transactions.
Open Access and Open Source
Develop open access and open source frameworks, policies, and technology infrastructure as part of a blended approach to content and technology offerings.