Introduction to Business Model Strategy with Stimler AdvantageStimler Advantage guides organizations to develop agile and resilient business models as part of its work areas and services. The Stimler Advantage 5 S’s Framework informs its business model strategy work. Challenges Organizations FaceIn today's business world, organizations face volatile, uncertain, complex, and ambiguous (VUCA) challenges that make it difficult to thrive in our dynamic times. These challenges include:
Agile and Resilient Business Model ConsiderationsOrganizations need to build agile and resilient business models to thrive in this challenging environment. An agile business model is one that is able to adapt quickly to change and respond to new opportunities and threats. A resilient business model is one that is able to withstand shocks and disruptions. An agile and resilient business model can support a business's dynamic sustainability efforts. Dynamic sustainability for business is the ability of a business to adapt to and thrive in changing economic, environmental, and social conditions. Here are some considerations for agile and resilient business models: Digital-First Businesses should focus on providing digital-first products and services that are readily available, contextual, and convenient. This means having a considerate online presence and using the relevant digital channels to engage with customers. Digital-first solutions can have a greater capacity to reach and satisfy customers consistently, effectively, and with measurable results. Digital assets and content libraries empower a business to deliver value to customers through intellectual property made into modular content and deployed on digital channels. Businesses need to work continuously on their digital transformation to be prepared to serve their customers. Modular Content Businesses should create content that can be easily reused and repurposed across different channels. This will help them to save time and resources, and it will also make their content scalable as needed and adaptable. For example, content locked through agreements, licensing, or formats is often content, effort, and resources not optimally utilized or, at worst, wasted. Businesses should prioritize the development of content with a long tail of relevance for customers, depending on when or where they may come into contact with it. Well-stocked content and delivery platforms can lead a business to become a platform of possibility. Digital Platform Building Businesses should invest in building digital platforms that can be used to create, manage, and deliver content and services. Building digital platforms helps businesses improve efficiency and agility. Platforms enable businesses to scale sustainably in consideration and relation to other materials used, production processes utilized, energy used, or waste generated. Digital platforms enable businesses to enhance consistency, measure engagement, and iteratively and steadily improve content. With modular content developed with digital-first assets, platforms can continue to serve customers in different locations when physical locations may not be available due to public health and safety matters or natural disasters. Digital platforms are more adaptable and customizable to customer expectations and preferences, such as interactivity. Interactive Customer Experience Businesses should meet customers where they are by using digital-first assets, modular content, and digital platforms to engage them. Businesses can inspire customers to interact with them through user interfaces that bring customers to content expeditiously. Gaming devices, kiosks, mobile handsets, and heads-up displays guide and make possible the experiences that facilitate our daily personal and transactional lives. Businesses utilizing interactive technologies offer customers an experience with agency, choice, and active participation in their customer journey. As businesses build digital platforms full of modular content, they can simultaneously develop interactive customer experiences that attract and retain customers informed by user testing, metrics, and surveys. Developing interactive and immersive experience capabilities is increasingly important to engage customers with artificial intelligence and the metaverse. Digital and interactive customer experiences can be incorporated into a business approach to lean sustainability. Lean Sustainability Businesses should strategically and tactically consider how to integrate sustainable practices. Digital solutions can be part of lean sustainability approaches. Planning and prioritizing research, development, and innovation on a focused budget are important as well. Content format, storage, and delivery methods can also impact sustainability goals. A lean sustainability approach also means running your business as leanly as possible to provide the goods and services you need but without unsustainable growth or endless pursuit of expansion that can be easily disrupted by volatile, uncertain, complex, and ambiguous threats. Lean sustainability considerations are closely aligned with dynamic sustainability. Agile and resilient business models are interconnected with sustainability. Empowering Your Business Model To Lead An agile and resilient business model is essential for any organization that wants to thrive and be dynamically sustainable. Empowering one’s business model requires constant refinement. Your business model can empower your organization to lead and be an inspiration for customers and stakeholders alike by examining the above considerations along with applying the following principles: Always Be Learning Businesses should be open to learning new ideas and methods. They should constantly seek ways to improve and invest in certifications, training, and skills development. It is also important to focus on developing a culture of agility, resilience, and sustainability. Businesses should cultivate critical and smart feedback from customers and employees and be willing to experiment with new ideas and approaches. By cultivating critical and smart feedback, businesses can gain valuable insights that can help them improve their products and services, better serve their customers, and create a more successful organization. Dynamic Strategy Businesses need a dynamic strategy that can keep up with the pace of polycrisis threats and constant change. Multiyear strategic plans are no longer viable. By building a business model that embraces digital-first, modular content, digital platform building, interactive customer experience, and lean sustainability, businesses can become more agile and resilient to thrive. Digital metrics, dashboards, intranets, and project management tools can help businesses set a course and navigate course corrections as needed. Empower your organization to lead by developing an agile, resilient, and dynamically sustainable business model. " Introduction to Budget Strategy with Stimler Advantage As part of its work areas and services, Stimler Advantage guides organizations to develop an effective budget strategy to achieve their management objectives. A well-structured budget positions an organization to save money, prioritize spending, communicate value to its stakeholders, and identify opportunities to increase revenue. Budget strategy work is informed by the Stimler Advantage 5 S’s Framework. Considerations for Effective Budget Strategy Here are some considerations for budget strategy, including the need for a clear and well-structured budget, the importance of agility and dynamism, and the value of transparency and accountability. Clear and Well-Structured Make sure your budget is clear and well-structured. Your budget should be easy to understand and use. Create a centralized budget strategy system and reporting tools to help you track spending and identify areas where you can save money. Plan your budgets well in advance to identify potential problems and make adjustments. Agile, Dynamic, and Lean Your budget should be agile and dynamic to adapt to changes in your business environment. Have contingency plans in place for unexpected events. Organizations should build and manage their budget to function leanly and thrive in crises. The essential budget should include innovation, product development, and research. Cost Savings Effective budget strategy is about carefully considering the impact of cost-saving strategies while maintaining high-quality and consistent customer service. Closely monitor and control key expense areas to reduce costs, improve efficiency, and boost profits. Eliminate unnecessary expenses and find more efficient ways to operate. Technology can automate tasks, streamline processes, and scale goods and services. Spending within one's means is essential for long-term success. Accountability and Transparency Publicize budget elements that are appropriate to be to build trust and transparency with stakeholders. Budget transparency allows stakeholders to see where their money is going, better understand the organization's priorities, and make informed decisions about their support. Budget transparency shows that the organization is being open and accountable, building credibility, which can be essential for long-term success. Review any budget policies and information intended to be publicly shared with your legal counsel, board, corporate officers, regulators, and other necessary stakeholders prior to making anything public. Do your due diligence. Digital and Dynamic Dashboards Digital and dynamic dashboards of budgets can be valuable tools for internal and external stakeholders. Set realistic goals and track progress. For internal stakeholders, dashboards can provide real-time insights into spending, identify areas where costs can be reduced, and help to make informed decisions about future spending. For external stakeholders, dashboards can help build trust and transparency and even attract new customers and partners. Ensure data is configurable, exportable, and migratable to meet reporting needs. Empowering Your Budget To Lead An effective budget strategy is essential for any organization that wants to achieve its goals. Create a budget that is clear and well-structured. Ensure that your budget is agile and dynamic and that you effectively manage your expenses. Build trust and transparency with your stakeholders by publicizing budget elements that are appropriate to be made public. Use your organization's budget to make informed decisions that will improve customer satisfaction and ensure long-term success. To empower your organization to lead, develop a clear, dynamic, lean, and accountable budget. " |
AuthorNeal Stimler is President of Stimler Advantage. Archives
August 2023
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